Terms and Conditions

General & Definitions

The following terminology applies to these Terms and Conditions, Privacy Statement, and Disclaimer Notice and any or all Agreements: “Client”, “You”, and “Your” refer to the individual or entity accessing this website and accepting the Company’s Terms and Conditions. “The Company”, “Ourselves”, “We”, and “Us” refer to Saliwell Ltd., a company incorporated and existing under the laws of the State of Israel. “Party”, or “Parties”, refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance, and consideration of payment necessary for the provision of the Company’s products and services to the Client in accordance with applicable law. Any use of the above terminology or other words in the singular, plural, capitalisation, and/or he/she or they is taken as interchangeable and therefore as referring to the same.

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Israel. By accessing this website and purchasing products or using services offered through it, you agree to be bound by these Terms and Conditions and, subject to applicable consumer protection laws, to the jurisdiction of the competent courts of Israel. US-specific disputes may be discussed in Mandatory Arbitration under AAA rules. If any of these terms are deemed invalid or unenforceable for any reason (including, but not limited to the exclusions and limitations set out above), then the invalid or unenforceable provision will be severed from these terms and the remaining terms will continue to apply. Failure of the Company to enforce any of the provisions set out in these Terms and Conditions and any Agreement, or failure to exercise any option to terminate, shall not be construed as a waiver of such provisions and shall not affect the validity of these Terms and Conditions or of any Agreement or any part thereof, or the right thereafter to enforce each and every provision. These Terms and Conditions may be amended by the Company from time to time by posting an updated version on this website. Continued use of the website following such changes constitutes acceptance of the revised Terms and Conditions.

We are committed to protecting your privacy. Authorized employees within the company, on a need-to-know basis only, use any information collected from individual customers. We constantly review our systems and data to ensure the best possible service to our customers. We will investigate such actions with a view to improving, and/or prosecuting, and/or taking civil proceedings to recover damages against those responsible.

Confidentiality

Personal information concerning the Client may be disclosed to third parties only as necessary to process orders, provide services, comply with legal obligations, or as otherwise described in the Privacy Policy. However, Client records are regarded as confidential and therefore will not be divulged to any third party, other than Saliwell Ltd., credit card companies (for payment procedures), shipping and logistics providers, and if legally required to do so to the appropriate authorities. Subject to applicable law, Clients may request access to personal information maintained by the Company, on the proviso that we are given reasonable notice of such a request. Clients are requested to retain copies of any literature, electronic or on paper, issued in relation to the provision of our services. Where appropriate, we shall issue Clients with appropriate written information, handouts, or copies of records as part of an agreed contract, for the benefit of both parties.

We will not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mail. Any emails sent by this Company will only be in connection with the provision of agreed services and products.

Disclaimer

Exclusions and Limitations

The information on this website is provided for general informational purposes only and is supplied on an “as is” and “as available” basis. To the fullest extent permitted by law, the Company:

• disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement; and
• To the fullest extent permitted by applicable law, the Company shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from or relating to the use of this website. This includes, without limitation, direct loss, loss of business or profits (whether or not the loss of such profits was foreseeable, arose in the normal course of things or you have advised this Company of the possibility of such potential loss), damage caused to your computer, computer software, systems and programs and the data thereon or any other direct or indirect, consequential and incidental damages.

The above exclusions and limitations apply only to the extent permitted by law. None of your statutory rights as a consumer is affected.

Payment

Payment may be made using major credit cards, PayPal, bank transfer, or such other payment methods as may be offered on the website from time to time. Full payment is required prior to shipment unless otherwise agreed in writing by the Company. Title to the products shall remain with the Company until full payment has been received. For commercial transactions, overdue amounts may accrue interest at the maximum rate permitted by applicable law from the due date until paid in full. The Company reserves the right to pursue collection of unpaid amounts through lawful means, including collection agencies, legal proceedings, or other available remedies. In such circumstances, you shall be liable for any and all additional administrative and/or court costs.

Returned, reversed, disputed, or cancelled payments may be subject to reasonable administrative and banking charges incurred by the Company. In the instance of a second returned payment, we reserve the right to terminate the arrangement. If agreed to, we shall insist on future cash transactions, verified electronic funds transfers or guaranteed credit card authorization. Consequently, all bookings and/or transactions and agreements entered into will cease with immediate effect until such time as any and all outstanding monies are recovered in full.

Customers agree to contact the Company first regarding any billing dispute before initiating a chargeback. The Company reserves the right to contest chargebacks where products or services have been properly supplied.

Saliwell Return Policy

At Saliwell, your safety and well-being are our top priorities. Due to the sensitive nature of our products, particularly medical devices and personal-use oral products, returned products may not be eligible for resale or reuse once delivered. This ensures the highest standards of safety, quality, and regulatory compliance.

RETURNS OF OPENED OR USED PRODUCTS:

     * Safety Considerations: Once a product has been delivered, the Company may be unable to verify storage conditions, handling, cleanliness, or product integrity.
     * Product Integrity: To protect customers and maintain product integrity, opened or used products cannot be returned for resale or redistribution.
     * Regulatory Compliance: Our products may be subject to regulatory, safety, hygiene, or quality-control requirements that limit or prohibit resale after delivery.

Nothing in this Return Policy limits any rights that consumers may have under applicable consumer protection laws, including rights relating to defective, damaged, incorrectly supplied, or non-conforming products. Customers should inspect products promptly upon delivery and notify the Company within a reasonable period if a product arrives damaged, defective, or materially different from the product ordered.

We appreciate your understanding and cooperation as we continue to provide a safe and reliable service to all our customers.

Cancellation Policy

Orders may be cancelled prior to shipment by contacting the Company. Once an order has been shipped, cancellation may no longer be possible. Cancellation requests should be submitted by email or through other contact methods specified on the website. The Company reserves the right to deduct reasonable administrative costs incurred before cancellation, where permitted by law.

Termination of Agreements and Refunds Policy

Either party may terminate a service agreement in accordance with its terms. Product purchases are governed separately by the Company’s shipping, return, and refund policies. Refunds for services already performed may not be available except where required by applicable law or expressly agreed by the Company. Subject to applicable law and the terms of the relevant agreement, prepaid amounts relating to services not yet provided may be refunded.

Availability

You are responsible for determining whether the information, products, and services offered through this website are appropriate for your individual circumstances. No content from this website may be reproduced, distributed, republished, transmitted, displayed, or otherwise used without the prior written consent of the Company, except as permitted by applicable law. The Company does not guarantee that the website will be uninterrupted, secure, error-free, or continuously available. To the extent permitted by applicable law, you agree to indemnify and hold harmless the Company from claims arising from your unlawful use of the website or violation of these Terms and Conditions.

Log Files

We may collect technical information, including IP addresses, browser types, operating systems, device information, referring websites, and access times, for security, analytics, fraud prevention, and website administration purposes. IP addresses may, in certain circumstances, constitute personal data under applicable privacy laws and will be handled in accordance with our Privacy Policy. Additionally, for systems administration, detecting usage patterns, and troubleshooting purposes, our web servers automatically log standard access information, including browser type, access times/open mail, URL requested, and referral URL. This information is used only on a need-to-know basis. Any individually identifiable information related to this data will not be used in any way different from that stated above without your explicit permission.

Cookies

This website uses cookies and similar technologies to enhance functionality, improve user experience, analyze website traffic, and support security measures. Third-party service providers, including analytics and advertising providers, may also use cookies or similar technologies in accordance with their own privacy policies. By continuing to use the website, you consent to the use of cookies as described in our Privacy Policy, subject to any consent requirements imposed by applicable law.

Links to this website

You may create a link to the homepage of this website, provided that such a link does not falsely imply endorsement, affiliation, or sponsorship by the Company. Deep linking, framing, or similar activities require prior written consent. If you do create a link to a page of this website, you do so at your own risk, and the exclusions and limitations set out above will apply to your use of this website by linking to it.

Links from this website

This website may contain links to third-party websites. Such links are provided solely for convenience. The Company does not control, endorse, or assume responsibility for the content, policies, products, or services of any third-party website. We encourage our users to be aware when they leave our site & to read the privacy statements of these sites. You should evaluate the security and trustworthiness of any other site connected to this site or accessed through this site yourself, before disclosing any personal information to them. The Company shall not be liable for any loss or damage arising from the use of, or reliance upon, any third-party website.

Copyright Notice

All content appearing on this website, including text, graphics, logos, images, videos, software, product descriptions, and other materials, is protected by copyright, trademark, and other intellectual property laws.

The brand names, logo and other marks used on this website are trademarks or proprietary marks of the Company unless otherwise indicated.

Communication

Contact information for customer service, sales inquiries, technical support, and other matters is available on the Contact Us page of the website.

Saliwell Ltd. is incorporated in Israel under company number 51-338367-9, registered office at SALIWELL Ltd., 3A Hatamar St., Harutzim 60917

Force Majeure

Neither party shall be liable to the other for any failure to perform any obligation under any Agreement which is due to an event beyond the control of such party including, without limitation, natural disasters, epidemics, pandemics, acts of government, war, terrorism, labor disputes, transportation interruptions, internet or telecommunications failures, cyberattacks, supply-chain disruptions, or other events beyond the reasonable control of the affected party. The affected party shall provide notice as soon as reasonably practicable and shall use commercially reasonable efforts to resume performance.

Waiver

Failure by either party to enforce any provision of these Terms and Conditions shall not constitute a waiver of that provision or any other provision. No waiver of any of the provisions of this or any Agreement shall be effective unless it is expressly stated to be such and signed by both Parties.

Notification of Changes

The Company reserves the right to modify these Terms and Conditions at any time. Updated versions will be posted on this website with a revised effective date. Continued use of the website following publication of revised Terms and Conditions constitutes acceptance of the revised version. Material changes to the handling of personal information will be communicated in accordance with applicable privacy laws and may be described in the Privacy Policy.

These terms and conditions form part of the Agreement between the Client and us. Your accessing of this website and/or undertaking of a booking or Agreement indicates your understanding, agreement to, and acceptance of the Disclaimer Notice and the full Terms and Conditions contained herein. Your statutory Consumer Rights are unaffected.

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All Rights Reserved